Information we collect
When you request a room or send an enquiry, we collect the details you provide, such as your name, phone number, email address, stay dates and message.
How we use it
We use this information to respond to you, confirm and manage your stay, provide hotel services, keep payment and accounting records, and meet legal obligations.
Sharing and retention
We do not sell guest information. Access is limited to hotel staff who need it for their work and service providers required to operate the booking and communication services. Records are kept only as long as needed for hotel operations, accounting and legal requirements.
Your questions
To ask about your information, call +233 30 320 5750 or email Stellahotelc6@gmail.com.